As we watched the horrific pictures of the Katrina victims in various parts of the gulf, especially the sad and sometimes infuriating pictures of those stranded in New Orleans, it never occurred to me that there would be anything good we could see come out of this. Almost a complete city destroyed, countless lives lost, and other lives changed forever. And as I received word that we had loved ones involved in the nightmare, that belief seemed to be reinforced. But there was a beautiful light at the end of this dark tunnel.
The outpouring of help that has come from this example was something which one has to experience one or more times in a lifetime to renew one’s faith in humanity. Family, friends, friends of friends, even strangers, rushed to save the day of not just our kids, but individuals countless other families in the face of this tragedy. Our gratefulness cannot be measured and the gifts of affection will almost always be treasured.
But there is one act of kindness which was definitely surprising…and welcomed! There was 17 members of the family who had lost virtually everything. Of this number, five members were stranded in Mississippi without any method of transportation. That they had fled their homes with almost simply the clothes on their own backs. We were required to buy them to San Diego, Ca to my sister DiAnna’s home where they can make an effort to pull their lives together. We simply had to discover a way.
Money was pooled together, due to the kind assistance of many generous people. We seriously considered the bus, but that wouldn’t work. These were not running. Then, my hardworking sister discovered another route: Delta Air Lines. She discovered Delta was discounting their flights for Katrina victims hoping to get for the safety of the families. Whatever they could do would have been welcomed and my partner Lisa and that i were willing to constitute the difference. They simply were required to find transportation to Jackson, that was 90 minutes away.
To our comfort, the Delta representative–Margaret–was an angel. Delta could discount their normal ticket fee by over 85%! That was greater than anyone could have reasonably expected! After all, www.headquarterscomplaints.com/delta-airlines-headquarters-corporate is really a business as well as their first concern, as all businesses should be, is by using profit. Their job is always to provide the best service with a profit. But in a disaster, if the choice came as a result of lives versus building a profit, they chose lives in this situation. I had been impressed there is undoubtedly a moral and business lesson to become learned using their choice.
There is an old business adage that each salesperson has heard in seminars, sales meetings, and training courses: People don’t care exactly how much you already know until they know just how much you care. I don’t think I am going to ever hear qudbxw phrase again without taking into consideration the kindness demonstrated to us by Delta Air Lines. Sometimes, you must put profit aside–even though partly–after it is essential to serve your customer. They will appreciate it and they can always remember it. Why? Simply because they know you care.
If you are prepared to start up a career as a flight attendant Delta is an opportunity. For your moment they have got only 14 open positions for flight attendants which are fluent in second languages as Cantonese, Hungarian, Czech, Hebrew, Dutch, Spanish, Arabic, Swedish, Japanese, Danish, Greek, French, German and Italian. Rumors from inside are that there will be a lot more than 500 flight attendants to be recruited till the end of 2010. To apply for a Delta job the age is 21 years minimum and the educational requirement needed is at least a H.S. diploma. You must needless to say possess authorization to operate inside the U.S.